Get in Touch With Us
Got a question about one of our poker site reviews, spotted something that needs updating, or want to flag a concern about a bonus offer we've covered? This page tells you how to reach Compare Poker Sites and what happens once your message lands with us.
How to Reach Our Team
Email is the best way to get in touch. Write to us at [email protected] and a member of the team will read your message personally. We don't rely on automated replies to stand in for a real answer, so please allow a couple of working days for a response, longer if your query needs checking against an operator directly.
To help us get back to you faster, tell us up front what your message is about. A quick summary line — "bonus terms question," "site correction," or "rankings feedback" — means we can route it to the right person straight away.
What We Can Help With
- Questions about our rankings — If you want to know why a site like Coinpoker or Bovada sits where it does in our comparisons, or what our editorial rating for a room like Ignition or Americas Card Room is based on, ask us directly.
- Corrections and accuracy checks — Bonus terms, deposit limits, and licensing details change. If you've noticed something on the site that looks out of date, for example a welcome offer figure or a payment method that's no longer supported, we want to know so we can verify and update it.
- Content suggestions — If there's a poker site, payment method, or comparison angle you'd like us to cover in more depth, let us know what you're looking for.
- Commercial and partnership enquiries — If you represent a poker operator or an affiliate partner, introduce yourself and explain what you'd like to discuss. Note that any commercial relationship we hold with an operator never determines where that operator ranks on our site — placement is based on our own review criteria.
- Responsible gambling concerns — If you, or someone you know, is struggling with gambling, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Problem Gambling Helpline any time at 1-800-GAMBLER. Several states also run their own self-exclusion and support programs; if you've already self-excluded, we respect that and won't offer guidance intended to work around it.
What Happens After You Send a Message
Every message is read by a real person on our editorial team, not filtered through a bot. Where a query relates to a specific operator's terms — say, the wagering requirements on a deposit match at Betonline or BC Poker — we'll check the details before replying rather than guess. If we can't confirm something with certainty, we'll tell you that plainly instead of speculating.
Our aim is to respond within two working days. During periods when we're updating a large batch of reviews, it may take slightly longer, but every message does get a reply.
A Note on How We Cover Poker Sites
Compare Poker Sites may earn a commission when readers sign up through links on our site, at no extra cost to the reader. That relationship never decides how a room is scored or where it appears in our rankings; our comparisons of traffic, game variety, rakeback, and cash-out speed are built independently of any commercial arrangement. If you're weighing up options yourself, our guide to non-GamStop casinos in the UK is a related resource, though it covers a different market than the US real money poker sites reviewed here.
Everything published on this site is intended for readers aged 21 and over (18+ in states where that's the legal minimum), and nothing here should be read as a promise of winnings or a way to solve money problems. Poker carries real financial risk regardless of skill level, and we never suggest otherwise. If you'd rather raise a concern privately than post publicly elsewhere, this contact page is the place to do it.
Before You Write In
A few quick checks can save you a round trip:
- If your question is about a specific bonus's terms, check the offer details listed beside that operator on our site first — deposit minimums, playthrough requirements, and time limits are noted there.
- If you're asking about availability in your state, mention which state you're in — US online poker regulation works state by state, so answers can vary.
- If you're reporting an error, include a link or a description of exactly where you saw it so we can locate and verify it quickly.
We appreciate you taking the time to reach out, and we look forward to hearing what's on your mind.